Helpdesk/Project stage synchronization
Keeps the stages of tickets and tasks in sync
Helpdesk/Project stage synchronization
This module allows to transition tasks linked to helpdesk tickets to other stages when the ticket's stage changes, and vice versa.
Important
This is an alpha version, the data model and design can change at any time without warning. Only for development or testing purpose, do not use in production. More details on development status
Table of contents
Configuration
To configure this module, you need to:
- Go to Helpdesk/Configuration/Stages and set a task stage in the field Task Stages
Usage
To use this module, you need to:
- Link a ticket to a task
- Move the ticket to a stage that is configured with a task stage
- Observe the linked task has changed state too
Bug Tracker
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.
Do not contact contributors directly about support or help with technical issues.
Credits
Authors
- Hunki Enterprises BV
Contributors
- Holger Brunn <mail@hunki-enterprises.com> (https://hunki-enterprises.com)
Maintainers
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
Current maintainer:
This module is part of the OCA/helpdesk project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
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