Configuration

The product used to charge restocking fee on the sale order must be specified into the stock settings form which can be reached by:

• Settings - Inventory - Valuation
• or Inventory - Configuration - Settings - Valuation

Once there you can change the item Restocking Fee Product.

nb: You may need to install sale_management to ease your test (SO view)

Usage

Once installed, A check box is added on the stock return wizard to specify if restocking fee must be charged. The same field is added on each line into the wizard. You are therefore able to choose to charge for all the goods returned or select which line should be charged.

By default no restocking fee are charged in case of customer return. If you want to charge restocking fee you can:

• Specify on the customer contact form that restocking fee must be charged by default in case of return of goods. This value is used as default value into the stock return wizard;
• Use the checkboxes into the stock return wizard.

For each returned product, if restocking fee must be charged, once the return picking is done, a new line is added into the origin sale order to charge fees. The quantity charged is always 1 whatever the number of items of the same product returned.

Known issues / Roadmap

• Add support for different restocking fee policy. In the current implementation a fixed price by returned products line is charged. It would be nice to be able to select an other restocking fee policy. For example the restocking fee could be based on a percentage of the value of goods returned.

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.

Credits

Maintainers

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

This module is part of the OCA/stock-logistics-workflow project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.