Usage

To use this module, when some customer returns some refundable products to you before you created an invoice, you need to:

1. Go to Sales > Sales Orders > Create.
2. Choose a customer and add a product whose Invoicing Policy is Delivered quantities, and input some quantity to sell.
3. Confirm the sale.
4. Go to Delivery > Validate > Apply > Reverse.
5. Set Quantity to a lower quantity than the sold one, and enable To Refund.
6. Press Return > Validate > Apply.
7. Go back to the sale order.
8. Press Create Invoice > Invoiceable lines > Create and View Invoices.
9. The created invoice's amount will be the difference between the delivered and the returned quantity.

To use this module, when some customer returns some refundable products to you after you created an invoice, you need to:

1. Go to Sales > Sales Orders > Create.
2. Choose a customer and add a product whose Invoicing Policy is Delivered quantities, and input some quantity to sell.
3. Confirm the sale.
4. Go to Delivery > Validate > Apply.
5. Return to the sale order.
6. Press Create Invoice > Invoiceable lines > Create and View Invoices.
7. The created invoice's amount is the same you sold.
8. Return to the sale order.
9. Go to Delivery > Reverse.
10. Set Quantity to a lower quantity than the sold one, and enable To Refund.
11. Press Return > Validate > Apply.
12. Return to the sale order.
13. Press Create Invoice > Invoiceable lines (deduct down payments) > Create and View Invoices.
14. A refund is created for the quantity you returned before.

For allowing to refund quantities after the picking has been confirmed, you can change the value of 'Refund Options' field.

Known issues / Roadmap

• This addon is a pseudobackport of a functionality that exists natively in v10, plus a fix for https://github.com/odoo/odoo/issues/13974, so this addon will never have to be migrated to v10.

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.

Credits

Maintainer

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

To contribute to this module, please visit https://odoo-community.org.