Installation

To install Field Service and have the mapping features, you need to install GeoEngine.

Please refer to the installation instructions available at: https://github.com/OCA/geospatial/tree/11.0/base_geoengine

Configuration

To configure this module, you need to:

• Go to Field Service > Master Data > Locations
• Create or select a location and set the inventory location
• Go to Inventory > Configuration > Routes
• Select the routes that you want to use from a FSM order
• Check the box 'FSM Order Line' for outbound transfer
• Check the box 'FSM Return Line' for inbound transfer

The route 'Receipt in 1 step' has no procurement rule so if you want items to be returned from the service location to your warehouse, you need to create a new procurement rule for that route:

• Name: YourCompany: Return
• Action: Move From Another Location
• Procurement Location: WH/Stock
• Served Warehouse: YourCompany
• Source Location: Partner Locations/Customers
• Move Supply Method: Take From Stock
• Operation Type: YourCompany: Receipts

Usage

To use this module, you need to:

• Create a new service order
• Under the Inventory tab, select the warehouse and add products with quantity
• Confirm the order to create the delivery orders
• Validate the transfers in the Inventory app. Quantities delivered on FSM Order Line will be updated.

Known issues / Roadmap

The roadmap of the Field Service application is documented on Github.

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.

Credits

Maintainers

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

Current maintainers:

This module is part of the OCA/field-service project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.