Field Service - Kanban Info
Display key service information on Field Service Kanban cards.
Field Service - Kanban Info
This module improves the Field Service Kanban view by displaying essential job details directly on the order cards. The scheduled time range, customer address, and contact details (phone and mobile) are visible at a glance, providing technicians with the most relevant information without needing to open the order.
Field Service operations depend on speed, clarity, and efficiency. By surfacing key information in the Kanban view, this module helps technicians prioritize tasks, streamline their workflow, and improve customer communication — all while minimizing unnecessary clicks. The flexible configuration of the scheduled time range format ensures the displayed information adapts to the user's preferred date and time formats, making the Kanban view both intuitive and consistent across different regions and languages.
Table of contents
Usage
Navigate to Field Service.
Create or edit a Field Service Order.
In the Kanban view, the scheduled time range is automatically computed based on the Scheduled Start (ETA) and Scheduled End fields. The customer address and contact details (partner's phone and mobile) are also displayed on the order card, if set.
To configure the format of the scheduled time range, go to Configuration > Settings > Technical > Orders > Schedule Time Range Format to choose between time range only format (e.g. 15:30 - 17:30) or date and time range format.
Regarding the date and time range format, if the schedule_date_start and schedule_date_end fields fall on the same date, the date is displayed only once (e.g. 19/02/2025 15:30 - 17:30). If the dates differ, both the start and end dates are displayed (e.g. 19/02/2025 15:30 - 20/02/2025 17:30).
The date and time format respects the user's language settings and their associated date and time format.
- For example, if the user's language date format is set to %m/%d/%Y (e.g. 02/19/2025) with a time format of %I:%M %p (e.g. 3:30 PM), the scheduled time range will be displayed as 02/19/2025 3:30 PM - 02/19/2025 5:30 PM.
-If the user's language date format is set to %d/%m/%Y (e.g. 19/02/2025) and a time format of %H:%M:%S (e.g. 15:30:00), the scheduled time range will be displayed as 19/02/2025 15:30 - 19/02/2025 17:30.
Bug Tracker
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.
Do not contact contributors directly about support or help with technical issues.
Credits
Authors
- APSL-Nagarro
Contributors
- APSL-Nagarro: * Patryk Pyczko <ppyczko@apsl.net>
Maintainers
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
Current maintainer:
This module is part of the OCA/field-service project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
Once the user has seen at least one product this snippet will be visible.