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Re: [37226] Imap Sent Mails

by
InitOS GmbH, Frederik Kramer
- 07/02/2025 09:57:18

Hi Stuart,

well, i think the way that you are proposing (using a subdomain) is something that is quite common (and is or at least was part of the formal documentation of Odoo even). However, still the "experience" using Mail to me is a little ackward (as of today). What i kind of dislike, is that even if you are able to "link" every mail to the chatter of practically every object in Odoo you don't really have a streamline view anywhere that allows you to see what mail came in or was sent out by or to a certain contact. Apart from that, i like to use inline quote in my mail threads and that is also something that just doesn't work very well even if you take the appropopriate OCA module. Of course copying and piping thinks with low level infrastructure means inside Linux / the Mailstack is an option but that way it becomes a pretty fragile architecture after all.

All in all i always wonder if i am the only Person in the Odoo Community that isn't especially thrilled by the way Odoo handles E-Mail or do people just don't talk too much about it ?

Thanks a lot for your helpful comments, anyway

Cheers Frederik

Am 07.02.25 um 09:47 schrieb Stuart J Mackintosh:

Dear Frederik,

I find the easiest way to set up email for Odoo is to create a subdomain for Odoo emails using a catch-all or aliases, separate from the chat emails of the people using mail clients.

However if you want to have messages stored in an IMAP store, and depending on your familiarity with Linux, you could use various tools to forward or duplicate copies at transmission time. Such messages could then be delivered to IMAP boxes through pipemail, procmail, exim etc - a mail client can subscribe to the box and access the messages.

The recipe would vary depending on exactly what you wanted to achieve, and bear in mind that outbound and inbound have separate life-cycles.

Best wishes,

Stuart.



On 06/02/2025 11:53, Frederik Kramer wrote:
Dear OCA,

talking to a lead about Sales and Distribution, we again (as many times 
in the past) again came across Odoos somewhat weired way to reinterpret 
/ resuse traditional E-Mail flows (what we all know, use, and are 
familiar with by using Imap-Servers / Exchange and some form of E-Mail 
clients (Outlook / Thunderbird). One of the weird things (among many) is 
that Odoo (apart from the technical sent mail queue) doesn't make us of 
the features (store sent mail in an IMAP Folder) as it sents Mail 
through SMTP but not implements the traditional functionality of an 
E-Mail client to allow storing such mail in an configurable Imap Folder. 
By searching a solution for that i came across a 3rd party module

https://apps.odoo.com/apps/modules/14.0/base_store_sent_emails

I thought to myself that we are certainly not the only ones who have 
this issue. So my question is. Is it really such an exotic feature that 
nobody in the OCA ever even ideated on such a functionality or is it 
worthless (i am simply to conservative to change my mind). Or even 
better does some publicly available concept, module, code exist that i 
am just not aware of ?

Any thoughts, ideas on that

Best and thanks for any reply upfront

Frederik


-- 
Dr.-Ing. Frederik Kramer
Geschäftsführer

initOS GmbH
Innungsstraße 7
21244 Buchholz i.d.N.

Tel:   +49 (0) 4181 13503 12
Fax:   +49 (0) 4181 13503 10
Mobil: +49 (0) 179 3901819

Email: frederik.kramer@initos.com
Internet: www.initos.com

Geschäftsführung:
Dr.-Ing. Frederik Kramer & Dipl.-Ing. (FH) Torsten Francke

Sitz der Gesellschaft: Buchholz i.d.N.
Amtsgericht Tostedt, HRB 205226
USt-IdNr.: DE815580155
Steuer-Nr: 15/200/53247

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Stuart J Mackintosh

Business & digital technology consultant

Open Digital Consulting Co

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Email: sjm@opendigital.cc

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-- 
Dr.-Ing. Frederik Kramer
Geschäftsführer

initOS GmbH
Innungsstraße 7
21244 Buchholz i.d.N.

Tel:   +49 (0) 4181 13503 12
Fax:   +49 (0) 4181 13503 10
Mobil: +49 (0) 179 3901819

Email: frederik.kramer@initos.com
Internet: www.initos.com

Geschäftsführung:
Dr.-Ing. Frederik Kramer & Dipl.-Ing. (FH) Torsten Francke

Sitz der Gesellschaft: Buchholz i.d.N.
Amtsgericht Tostedt, HRB 205226
USt-IdNr.: DE815580155
Steuer-Nr: 15/200/53247

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