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Manage Product Recall
by
NUMIGI Solutions Inc., Julie LeBrun
Hello!
I was wondering if there is a way (in standard Odoo or with OCA modules) to manage products recall.
The use case is the following :
I produce and sell food products tracked by lot.
I notice that a lot has a problem and we need to contact all customers that have this product for a recall.
So I need to be able to :
- Identify the customers who have bought this lot of this product.
- Identify the quantity sold to the customer
I know that I can access some information such as the SO linked to a lot but in this case, I cannot access easily the quantity sold so I would need to go over each Sales Orde to find the information.
I can see the quantity in the Product Moves smart button in the product form but if I want to have the customer information, I would need to export the info.
Note that in this case, we use Odoo community V14.
Thank you in advance for your help!
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