Asterisk Click2dial CRM

Technical Name:
asterisk_click2dial_crm
License:
Author:
Akretion, Zikzakmedia SL
  • Odoo Version

This module adds CRM-specific features to the asterisk_click2dial module.

It adds 2 features :

First, when you do a click2dial, OpenERP will propose you to create an outbound phone call in the CRM ; if you answer 'Yes', it will create the phone call in the CRM and open it in a new tab. If some users don't want to be asked to create a phone call in the CRM each time they do a click2dial, you should disable the corresponding option in the 'Telephony' tab of the 'User' form.

Second, when you receive a phone call and run the wizard "Open calling partner", if the partner is found in OpenERP, you will see a button that proposes to create an inbound phone call in the CRM.

This module has been initially developped by Zikzakmedia and has been enhanced by Akretion.

A detailed documentation for the OpenERP-Asterisk connector is available on the Akretion Web site : http://www.akretion.com/products-and-services/openerp-asterisk-voip-connector

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