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Odoo calendar <-> outlook calendar sync
by
simon
Hello,
We have a customer using native odoo synchronization between outlook calendar
and odoo calendar.
But since 2 month, the following warning has be added to the odoo documentation
<https://www.odoo.com/documentation/15.0/applications/general/calendars/outlook/outlook_calendar.html?highlight=outlook>
Warning
Odoo highly recommends testing the Outlook calendar synchronization
on a test database and a test email address (that is not used for
any other purpose) before attempting to sync the desired Outlook
Calendar with the user’s production database.
If the user has any past, present, or future events on their Odoo
calendar before syncing their Outlook calendar, Outlook will treat
the events pulled from Odoo’s calendar during the sync as new
events, causing an email notification to be sent from Outlook to all
the event attendees.
To avoid unwanted emails being sent to all past, present, and future
event attendees, the user must add the events from the Odoo calendar
to the Outlook calendar before the first ever sync, delete the
events from Odoo, and then start the sync.
Even after synchronizing the Odoo Calendar with the Outlook
calendar, Outlook will still send a notification to all event
participants every time an event is edited (created, deleted,
unarchived, or event date/time changed), with no exceptions. This is
a limitation that cannot be fixed from Odoo’s side.
After one user syncs their Outlook calendar to the Odoo database,
unwanted email notifications are unavoidable because the first
synchronized user’s events will be in the Odoo Calendar. If the Odoo
database is shared amongst multiple users, and another user wants to
sync their Outlook calendar with Odoo Calendar, Outlook will again
pull the existing Odoo Calendar events during the sync and treat
them as new events, causing Outlook to send email invitations to all
event attendees.
In summary, once a user synchronizes their Outlook calendar with the
Odoo calendar:
Creating an event in Odoo causes Outlook to send an invitation
to all event attendees.
Deleting an event in Odoo causes Outlook to send a cancellation
to all event attendees.
Unarchiving an event in Odoo causes Outlook to send an
invitation to all event attendees.
Archiving an event in Odoo causes Outlook to send a cancellation
to all event attendees.
Adding a contact to an event causes Outlook to send an
invitation to all event attendees.
Removing a contact from an event causes Outlook to send a
cancellation to all event attendees.
And indeed, the synchronization has became unusable because of all the
invitations sent to all event attendees in outlook.
Odoo doesn't seem to address the problem, do you know any module that would work
properly to sync the calendars?
Regards
Simon
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Follow-Ups
-
Re: Odoo calendar <-> outlook calendar sync
byCamptocamp France SAS, Alexandre Fayolle- 22/02/2023 14:35:44 - 0
