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Re: Help! Screen recording tool being discountinued

RE: Help! Screen recording tool being discountinued

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Re: Help! Screen recording tool being discountinued

by
Sicurpharma Srl, Francesco Foresti
- 19/03/2024 15:20:26
Thank you for your valuable feedback!

To be honest we're not looking to connect in real time with the customer (anydesk or other software works ok for that), on the contrary we want to be able to have video documentation of specific flows, freely accessible with a link and easy to create/play at any time:)

Cheers, 

Francesco

Il giorno mar 19 mar 2024 alle ore 14:12 Victor Champonnois <notifications@odoo-community.org> ha scritto:
We made a small review of different remote control systems. Here are the solution we found :

- https://rustdesk.com/ is intuitive and open source: all you need to do is install an application on the "target" computer (available as appimage or .deb), then send codes to the person who needs to connect. The offer is free as long as it passes through their servers, but you can also self-host.

- https://www.dwservice.net is another open source program, but more difficult to use (you need to run a bash script on the target computer), then configure shares. It's not very intuitive.

- https://remotedesktop.google.com is an option from google, you need to install a .deb on the target computer, you can access it via a chrome browser (but there's a firefox extension). You just need to send a code to connect. Intuitive too, but proprietary.

- Alternatively, there's teamviewer, but proprietary and not free.

We tested the three options with success.

Victor Champonnois - Coop IT Easy
On 19/03/24 13:42, Tom Blauwendraat wrote:

How about TeamViewer? It's not exactly what you want, but it has wide support for all kinds of end user systems, and even allows you to login remotely to the system. It has a screen recorder functionality as well, though I'm not sure if you need to be in a session to use it.

On 3/19/24 13:17, Francesco Foresti wrote:
Just for clarification: we're looking for tools to provide to the end users (anyone working in the customer's company), so when they have any issue with or question about a specific behavior we can see the exact steps to reproduce the behavior. 

So the goal is to have users quickly report any behavior by sending us a screen recording of it :)

Francesco

Il giorno mar 19 mar 2024 alle ore 11:42 Jairo Llopis <notifications@odoo-community.org> ha scritto:
We are happy with loom.com, although they don't support Firefox or Linux very properly.

Another option is OBS, although it requires a bit more setup and manual work.

El mar, 19 mar 2024 a las 10:22, Francesco Foresti (<notifications@odoo-community.org>) escribió:
Hi all, 

my question is not odoo-related but very relevant for operations in my company. 

We've been using this tool for screen recording and sharing: https://recordit.co/ 

Unfortunately it will be discontinued by the end of the month and I'm looking for a replacement. 

This tool was specifically user friendly as installing the desktop app (mac/win covering 99% of customers) it allowed for:

- having a quick shortcut to screen recording
- when recording ended, a link was automatically generated for sharing the video
- no storage limit or preservation issues (links would still be working after months)

Now for this last point we'd be ok with paying a premium storage plan or something like that, the important thing is to provide anyone working with us an easy way to quickly record and share screen recording. 

What are your suggestions?

Thanks!

--

Francesco Foresti
Sicurpharma Srl
+39 333 8123 790

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Francesco Foresti
Sicurpharma Srl
+39 333 8123 790

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--

Francesco Foresti
Sicurpharma Srl
+39 333 8123 790

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