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Functional question : how to add reminder fee with account_credit_control?

Coop IT Easy SC agréée, Virginie Dewulf
- 02/10/2020 11:07:27

I'd like to know if it's possible to add reminder fee to an open invoiced, when I already sent reminders through the account_credit_control module?
(for Odoo Commynity version 9)

It seems impossible. When I click on "cancel", I got this message:
"You cannot cancel this invoice.
A payment reminder has already been sent to the customer.
You must create a credit note and issue a new invoice."

What would be the right process?
It seems heavy to create a specific invoice only to charge the customer with the reminder fees.

But he's non installable.

Or do you use other reminder tools?
The one from Alexis ( I don't see such functionnality (yet?).

Thanks for your feedback!