CRM Helpdesk

Helpdesk Management

Technical Name:
crm_helpdesk
Version:
11.0
License:
Author:
OpenERP SA
  • Odoo Version

License: AGPL-3

CRM Helpdesk

Like records and processing of claims, Helpdesk and Support are good tools to trace your interventions. This menu is more adapted to oral communication, which is not necessarily related to a claim. Select a customer, add notes and categorize your interventions with a channel and a priority level.

Usage

Try me on Runbot

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smash it by providing detailed and welcomed feedback.

Credits

Images

  • Odoo Community Association: Icon.

Contributors

Do not contact contributors directly about support or help with technical issues.

Maintainer

Odoo Community Association

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

To contribute to this module, please visit https://odoo-community.org.