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Re: Functional question : how to add reminder fee with account_credit_control?

by
Camptocamp SA, Frédéric Clementi
- 07/10/2020 13:28:46
This is definitely dunning fees module.
But I do not know what's wrong in v9
camptocamp
INNOVATIVE SOLUTIONS
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Frédéric Clementi
Odoo Consultant
Business Solutions

+41 21 619 10 41



Le ven. 2 oct. 2020 à 11:12, Virginie Dewulf <virginie@coopiteasy.be> a écrit :
Hello,

I'd like to know if it's possible to add reminder fee to an open invoiced, when I already sent reminders through the account_credit_control module?
(for Odoo Commynity version 9)

It seems impossible. When I click on "cancel", I got this message:
"You cannot cancel this invoice.
A payment reminder has already been sent to the customer.
You must create a credit note and issue a new invoice."

What would be the right process?
It seems heavy to create a specific invoice only to charge the customer with the reminder fees.

But he's non installable.

Or do you use other reminder tools?
The one from Alexis (https://github.com/akretion/overdue-reminder)? I don't see such functionnality (yet?).

Thanks for your feedback!
--
Virginie
0477/64.17.20

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